Troubleshooting


For Office 365 Users please follow below settings

Domain\name : \name@yourdomain.com or \name@yourdomain.onmicrosoft.com ( domain name should be blank)
Server URL: outlook.office365.com
Select Accept all certificates option
Port No : 443


Determining the Exchange Web Services (EWS) URL/Server name for the GingerMail for Exchange

If the address you use to access Outlook Web application through browser is https://mail.macino.com/owa, your Exchange EWS server name is mail.macino.com.

A common cause of authentication failures when configuring the Exchange connector to work with Exchange Web Services (EWS) is using the incorrect URL. The default URL for EWS is https://mail.domain.com/EWS/Exchange.asmx or https://webmail.domain.com/EWS/Exchange.asmx


If you need any support or facing any login issues, please contact us swiftmail4u@gmail.com